Shipping/Return/Exchange

Delivery Conditions of CHOICE.BG

The products are shipped within 3 working days from the day of the order.

The delivery price depends on the number and weight of the selected products + cash on delivery fee. From Monday to Friday!

For orders over BGN 150, delivery is at Choice’s expense (Does not apply to promo campaigns).

If the product you ordered is not available in stock, we will notify you.

The customer has the right to return a product purchased by him within 14 days. For this purpose, it must be unused – in its original packaging and with a receipt. The customer pays the shipping cost for the return of the purchased item. If you chose to refund by bank transfer, the maximum refund period is 14 working days.

To make a return request, you need to download and complete the Product Return Form.

Choice ships with a delivery company chosen by it. (Speedy)

After receiving an email with the status “sent”, the delivery will be made within 24 hours.

The goods are sent by cash on delivery or prepaid by bank transfer.